Having trouble figuring out how to hook things up? Product not working properly?
To save time, please follow the below steps:
1. Refer to Owners Manual & Application Sheets
Double check your set up method.
Don’t have your owner’s manual? Need more information? Click HERE for owners manuals and other important downloads.
2. Send Us an Email Outlining Your Problem
Monday through Friday emails will be answered the following day. Emails sent Friday, Saturday or Sunday will be answered the following Monday. Be as clear and thorough as possible in describing your set up so we can evaluate it properly.
CLICK HERE TO EMAIL EBTECH TECH SUPPORT
OR FOR SPEEDIER SERVICE:
3. Call Our Service Department Toll-Free at 1-800-284-5172 ext. 15
If we are unable to take your call, please leave your name and phone number
and we will call you back as soon as we are able (usually within 1 business day or sooner).